Terms & Conditions
Welcome to Pure Herbo! By using our website, you agree to the following terms and conditions:
- Age Verification: You confirm that you are 19 years of age or older. You may be asked to provide a valid government ID to verify your age.
- Shipping Address: Please ensure your shipping address is accurate. We default the billing address to the shipping destination.
- Responsibility for Orders: We are not responsible for lost orders due to incorrect addresses, customer address changes, theft after delivery, or rejection of the package upon delivery.
- Order Tracking: It is your responsibility to track your order and notify us immediately of any issues or delays within 48 hours of a package being marked as delivered.
- Order Verification: Upon receiving your package, please double-check your order for accuracy. If there are any discrepancies, contact us immediately with photos of the order contents and packing slip.
- Signature on Delivery: Orders over $250 default to signature on delivery. If you opt out, we are not liable for stolen or incorrectly delivered packages.
- Changes to Terms: We reserve the right to update or change these terms without notice. It is your responsibility to review them periodically.
- Service Refusal: We reserve the right to refuse service to anyone for any reason at any time. We are not affiliated with law enforcement.
- Security: While we employ advanced security measures, we cannot guarantee the security of your data over the internet.
- Content Use: You agree not to reproduce, duplicate, or exploit any part of our service without permission.
- Product Accuracy: We do our best to provide accurate product information, but we cannot guarantee its accuracy.
- Product Changes: Prices and product availability are subject to change without notice.
- Product Limitations: We reserve the right to limit sales and quantities of products or services.
- Cancellation: We may cancel or change an order at our discretion. We will notify you of any changes.
- User Submissions: We may use user-submitted content at our discretion. By submitting content, you grant us the right to use it.
- Content Monitoring: We may monitor, edit, or remove content that violates our terms.
- Comments: You agree not to post unlawful, offensive, or obscene comments. We are not liable for comments posted by users.
- Errors and Omissions: We are not responsible for typographical errors or inaccuracies in product information.
- Service Interruptions: We do not guarantee uninterrupted, secure, or error-free service.
By using our website, you agree to these terms and conditions. If you have any questions, please contact us.